Shipping policy
FREE SHIPPING OVER $99
We offer FREE standard shipping on orders over $99 of Sharp's Mtn. and BROG brand products. This only includes products made by these two companies.
WHEN ORDERS SHIP
Your order typically ships within 24 to 48 hours - unless you have ordered a low stock item, in which case your order may take longer to ship. We manufacture all Sharp's Mtn. brand products, so any extra time required is simply the needed time to build what you ordered. We appreciate your support of American made, small batch manufacturing.
WHEN YOUR ORDER WILL REACH YOU
If you are in the continental United States of America, in-stock orders of Sharp's Mtn. products should reach you within 5 to 7 business days - unless it is out of stock or if you ordered a third party brand product (ex: Garmin, ARB, etc.). These third party products often ship straight from the companies themselves.
INTERNATIONAL ORDERS
If you are outside the USA, please know that international orders typically take longer than continental USA orders unless you are ordering from third party Sharp's Mtn. dealers nearer to you.
SHIPPING STATUS AND ORDER TRACKING
We do everything we can to connect you with the current shipping status of your order. If you have any trouble tracking your order or want additional info on the status of your order, feel free to contact us at: (540) 875-7006 (Tuesday through Friday, 9am-6pm EST) or email sharpsmountain@gmail.com
WHEN CONTACTING US
There may be times when we are helping other customers or it is after hours. If you are calling by phone and we do not answer please leave a message with your name, best phone number to reach you, and any details about your order. If you do not leave a message you most likely will not get a call back - so please let us know how we can help by leaving us a message.